Setting Incoming Email Policy Sets

Option

Explanation

General Security Settings Pane

Anti-Malware

Cyren scans incoming email for known malware. The user can select how to handle identified problems.

The following options are available:

• Reject: The email is returned to the sender The email is sent to trash/spam folder
• Quarantine: If the email is not safe or a dangerous email, then it is sent to quarantine for evaluation.
• Tag and deliver: Opens a field for entry of a unique tag to be added to the Subject line of the email before forwarding.
• Forward to: Opens the Select User dialog. All available users are displayed in the left pane. Select the user and drag-and-drop to the right pane.

Suspect File Attachment

E-Mail Security monitor email attachments for common sources of virus intrusion. These include file extensions such as EXE, ZIP etc.

The following options are available:

• Reject: The email is returned to the sender. The email is sent to trash/spam folder
• Quarantine: If the email is not safe or a dangerous email, then it is sent to quarantine for evaluation.
• Tag and deliver: Opens a field for entry of a unique tag to be added to the Subject line of the email before forwarding.
• Forward to: Opens the Select User dialog. All available users are displayed in the left pane. Select the user and drag-and-drop to the right pane.

The selected action will applied for the following file types: ade, adp, app, asp, bas, bat, bhx, cab, ceo, chm, cmd, com, cpl, crt, csr, der, exe, fxp, hlp, hta, inf, ins, isp, its, js, jse, lnk, mad, maf, mag, mam, mar, mas, mat, mde, mim, msc, msi, msp, mst, ole, pcd, pif, reg, scr, sct, shb, shs, vb, vbe, vbmacros, vbs, vsw, wmd, wmz, ws, wsc, wsf, wsh, xxe, docm, xlsm, arj, cab, jar, lha, rar, tar, zip, gz

Action Taken

The original attachment will be replaced with a text file inside the text file, and  there will be details of the action taken, for example:

The attachment 'dangerous.der' has been removed because it contained the following unwanted file extension: 'der'
This will be seen for each file attached that was blocked.

Advanced Threat Protection Pane

Malware Outbreak

Cyren monitors large numbers of email messages to detect malware outbreaks. These are blocked before they have been formally analyzed and assigned a signature.

The following options are available:

• Reject: The email is returned to the sender. The email is sent to trash/spam folder
• Quarantine: If the email is not safe or a dangerous email,then it is sent to quarantine for evaluation.
• Tag and deliver: Opens a field for entry of a unique tag to be added to the Subject line of the email before forwarding.
• Forward to: Opens the Select User dialog. All available users are displayed in the left pane. Select the user and drag-and-drop to the right pane.

Domain Keys Identified Mail (DKIM) is an email authentication method designed to detect email spoofing. The sending party signs each outgoing message with a DKIM signature with applies to specific message headers.

Cyren Email fraud protection validates the DKIM signature with a public key provided in the Sender’s DNS records, and if the DKIM signature fails validation an action can be taken.

The following options are available:

• Reject: Email protection service provides a message to the sender that the message is not accepted.
• Quarantine: If the email is not safe or a dangerous email, then it is sent to quarantine for evaluation.
• Tag and deliver: Opens a field for entry of a unique tag to be added to the Subject line of the email before forwarding.

Sandbox Array

Suspect email and attachments are transferred to a safe environment on the Cyren servers. Once there the email or attachment is investigated to determine if it safe or not.

Time of Click Protection

Some malware gets through the system, and when the user clicks on the malware, the system will have already identified it, and it will be disabled on the first click.

Blocked categories include: 
Anonymizers
Compromised 
Network Errors 
Phishing & Fraud 
Zero Day Phishing 
Command and Control 
Botnets 
Malware 
Parked Domains 
Spam Sites 
Zero Day Malware 
Crypto Currency Mining

Spam & News Pane: provides filtering of emails that are not harmful to the computer or network, but that tend to cause workers to spend excessive amounts of time on non-productive activities.

Spam Filtering

Blocks spam from unidentified sources

  The following options are available:

• Reject: The email is returned to the sender. The email is sent to trash/spam folder.
• Quarantine: If the email is not safe or a dangerous email, then it is sent to quarantine for evaluation.
• Tag and deliver: Opens a field for entry of a unique tag to be added to the Subject line of the email before forwarding.

Advertising Spam Filtering

Blocks email spam from advertisers

The following options are available:

• Reject: The email is returned to the sender. The email is sent to trash/spam folder
• Quarantine:If the email is not safe or a dangerous email, then it is sent to quarantine for evaluation.
• Tag and deliver: Opens a field for entry of a unique tag to be added to the Subject line of the email before forwarding.

Newsletters

Blocks all newsletters

The following options are available:

• Reject: The email is returned to the sender. The email is sent to trash/spam folder
• Quarantine: If the email is not safe or a dangerous email, then it is sent to quarantine for evaluation.
• Tag and deliver: Opens a field for entry of a unique tag to be added to the Subject line of the email before forwarding.

Lists Pane

Block List

Allow List

Message Handling

Bounce

These are messages indicating that previous emails were not delivered.

Deliver

Handle as Spam: Spam rule will apply

Empty

An email message that has no subject or test in the body of the message.

Deliver

Handle as Spam: Spam rule will apply

Almost Empty

An email that has a subject line but no text. Some users may send an email with a brief comment in the subject line without adding text in the body of the message.

Deliver

Handle as Spam: Spam rule will apply