The Manage Service link which is located on the right side of the Information Bar, opens the Admin Console for that Customer, and enables you to monitor the customer's Web SaaS services.
This link is not visible if you are focused on a Partner, or if you do not have the necessary permissions for the selected entity.
Note: Availability of this link is based on permissions granted to the partner.
To manage customers:
Note:This is visible if you appear as an admin for that customer.
The Manage Service link does not appear If you were removed from the customers admin list.